Privacy Policy

Last updated: July 18, 2026

STL Countertops (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, request a quote, or otherwise interact with us.

Information We Collect

We may collect the following types of information:

• Contact information — your name, email address, phone number, and address when you request a quote, schedule a consultation, or contact us.
• Project information — details about your project, such as measurements, photos, material preferences, and installation location, that you provide so we can prepare an estimate.
• Usage data — information about how you interact with our website, including pages visited and browser type, collected through standard web analytics tools.
• Communications — messages or inquiries you send to us directly.

How We Use Your Information

We use the information we collect to:

• Provide quotes, estimates, and consultations.
• Schedule appointments, templating, and installations.
• Communicate with you about your project.
• Send marketing text messages and emails if you have opted in.
• Improve our website and services.
• Respond to your questions and inquiries.
• Comply with legal obligations.

Text Message Marketing (SMS)

If you provide your mobile phone number and check the SMS consent box, you agree to receive recurring automated marketing text messages from STL Countertops at the number provided. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help. For support, contact us at info@stlcounters.com or call (314) 736-4410.

Email Marketing

By opting in to our email list, you agree to receive marketing emails from STL Countertops. You may unsubscribe at any time by clicking the unsubscribe link in any email or by emailing us at info@stlcounters.com.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, delivering communications (such as email and SMS platforms), and completing your project (such as suppliers or installation partners), subject to confidentiality obligations. We may also disclose information when required by law.

Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors use the site. You can control cookie settings through your browser preferences. We may use Google Analytics or similar tools to collect aggregated, anonymous usage data.

Data Retention

We retain your personal information for as long as necessary to provide our services, honor warranties on completed installations, and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at info@stlcounters.com.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last updated” date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

STL Countertops
Email: info@stlcounters.com
Phone: (314) 736-4410
St. Louis, MO